Terms and Conditions
Terms and Conditions
These Terms and Conditions govern purchases made through Savelleo.com ("Savelleo"), an online store owned and operated by Hainan Shun'an Technology Co., Ltd.
By placing an order through the website, you enter into a purchase transaction with Hainan Shun'an Technology Co., Ltd, subject to these Terms and the policies published on Savelleo.com.
Product Information
We make reasonable efforts to display product descriptions, dimensions, materials, colors, finishes, features, prices, and images accurately.
However, actual product appearance may vary slightly because of lighting, screen settings, photography, manufacturing variations, material differences, or other reasonable factors.
Product features, installation methods, placement requirements, dimensions, drainage designs, materials, and care instructions may vary between products.
Please review the individual product page and any instructions provided with the product before purchase, installation, or use.
We may correct errors, update product information, or change product availability where reasonably necessary.
Orders
An order confirmation indicates that we have received your order but does not necessarily constitute final acceptance.
We may refuse, limit, or cancel an order for reasonable reasons, including payment failure, suspected fraud, inventory shortages, pricing or product-information errors, shipping restrictions, promotion abuse, or legal or regulatory requirements.
If an order is cancelled after payment has already been collected, an appropriate refund will be issued to the original payment method.
Prices and Payment
Product prices, available discounts, applicable shipping fees, taxes, and the final order total will be displayed during checkout.
By submitting payment information, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.
Payment processing is handled through Shopify and authorized payment providers.
Shipping and Delivery
Shipping methods, processing times, delivery estimates, shipping fees, free-shipping eligibility, tracking, and other delivery conditions are governed by our Shipping Policy.
Delivery times are estimates and may be affected by carrier operations, customs processing, weather, holidays, remote destinations, or other circumstances outside our reasonable control.
Returns, Refunds, Exchanges, and Cancellations
Returns, refunds, exchanges, order changes, and cancellations are governed by our Return & Refund Policy and applicable consumer laws.
Please contact us before returning any product. Returns sent without authorization or to an unauthorized address may not be accepted or processed.
Product Use, Installation, and Care
Please follow all product-specific installation, placement, use, and care instructions provided on the product page or with the product.
Savelleo products may differ in design, installation method, materials, drainage features, surface compatibility, water exposure suitability, and intended placement.
A feature should not be assumed to apply to every Savelleo product unless it is specifically stated on the relevant product page.
Customers should ensure that the selected installation location and surface are suitable for the specific product and installation method.
Promotions and Discount Codes
Promotions, discounts, coupon codes, and limited-time offers may be subject to eligibility requirements, expiration dates, minimum purchase amounts, product restrictions, quantity limits, or other stated conditions.
Offers cannot be combined unless expressly stated otherwise.
We may modify, suspend, or discontinue promotions where permitted by applicable law.
Prohibited Activities
You may not use Savelleo.com to engage in fraudulent, deceptive, unauthorized, abusive, or unlawful activity.
Prohibited activities include:
- Fraudulent or unauthorized purchases
- Abuse of promotions, discounts, returns, or refunds
- Unauthorized resale activity
- Interference with website, checkout, or security systems
- Submission of false or misleading information
- Introduction of viruses, malicious code, or harmful technology
- Other activities that violate applicable law or these Terms
Third-Party Services
Savelleo.com may rely on third-party services, including Shopify, payment providers, shipping carriers, fulfillment partners, advertising providers, and other technology or service providers.
These third-party services may be subject to their own terms, policies, and operating practices.
Limitation of Liability
To the fullest extent permitted by applicable law, Savelleo and Hainan Shun'an Technology Co., Ltd will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from an order, product, transaction, or use of the store.
Nothing in these Terms excludes, restricts, or limits any consumer right, remedy, warranty, or liability that cannot legally be excluded or limited.
Privacy
Personal information collected through Savelleo.com is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time by publishing a revised version on this page.
The Terms in effect when an order is placed will generally apply to that purchase unless applicable law requires otherwise.
Contact Us
If you have questions about these Terms and Conditions, please contact:
Business Information
Savelleo is owned and operated by Hainan Shun'an Technology Co., Ltd.
The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through Savelleo.com.
Brand Name: Savelleo
Legal Company Name: Hainan Shun'an Technology Co., Ltd
Registered Address:
Room 3213-42, 32/F, Tower C (East Tower), Guorui Building, No. 11 Guoxing Avenue, Meilan District, Haikou, Hainan, China
Email: service@savelleo.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST
We aim to respond to customer inquiries within 1–2 business days.