Track Your Order

Track Your Order

Once your Savelleo order has been shipped and tracking information becomes available, we will send a shipping confirmation email to the email address provided during checkout.

The shipping confirmation email will include the available tracking information or a link that allows you to view the current status of your shipment.

How to Track Your Order

You can check your order status using the tracking or order-status link provided in your shipping confirmation email.

Depending on the carrier and shipment, tracking information may include:

• Shipment confirmation
• Carrier tracking number
• Current shipment status
• Transit updates
• Delivery status

Tracking Updates

Please note that tracking information may take several business days to update after a shipping label has been created.

A temporary delay in tracking updates does not necessarily mean that your package has stopped moving.

Tracking frequency and available information may vary depending on the carrier and destination.

Multiple Packages

Products in the same order may occasionally be fulfilled from different facilities and shipped separately.

If your order is divided into multiple shipments, you may receive more than one tracking number, and the packages may arrive on different dates.

Tracking Has Not Updated

If your tracking information has not updated for an extended period, or your order has not arrived within the estimated delivery timeframe, please contact us so that our team can review the available shipping information.

When contacting us, please include:

• Your order number
• The email address used during checkout
• Your tracking number, if available

Package Marked as Delivered but Not Received

If tracking shows that your package has been delivered but you cannot locate it, please first check:

• Your mailbox or delivery area
• Your porch or entrance
• Your building reception or mailroom
• Other members of your household
• Nearby neighbors
• Any delivery notice provided by the carrier

If the package still cannot be located, please contact us with your order number and tracking information. Our team will review the available information and assist you with the next steps.

Need Help With Your Order?

If you need assistance with tracking or delivery, please contact: